I especially liked the extra room around my head in bed mode. Each window seat is either flush with the window (my preference) or the aisle. In coach, United offers an all-in-one snack bag with two snacks, a bottle of water and a sanitizing wipe. Newark recently received a big upgrade: the addition of Clear security lanes. All guests are given a small to-go bag stocked with water and some snacks. I googled the subject and learned a bit but I'm a tad confused as the aircraft is still the 747-400 whereas most of the information refers to the 777 and 787s. The 16-inch entertainment screen was full of recent movies and TV shows, and there was plenty of storage for my electronics in the small cubby. I kept snapping pictures of the cabin and aircraft. Boarding the United 777 was so exciting. 1 of 10. For example, 60,000 points are worth $750 toward travel. Just note that you won’t find any of the legacy-United 757-200s with a 28-seat biz cabin, since those planes are parked in long-term storage. This site does not include all credit card companies or all available credit card offers. Related: The cheapest way to upgrade transcon United flights. Flight attendants called groups of rows to deplane together. Related: 7 ways the United Club experience has changed due to the pandemic. The virus is transmittable between humans and has caused pandemic worldwide. Once the boarding door was closed, the flight attendant serving my aisle stopped by each passenger, introduced himself and collected entree orders. If you end up finding saver award space, you could always redeem points with your favorite Star Alliance airline loyalty program. Please view our advertising policy page for more information. I hadn’t been on a UA transcon since March 5, and I was excited to see how my pandemic experience compared. (Bear in mind that most United lounges are currently closed.). SFO is home to four United Clubs, as well as a flagship Polaris Lounge. The airline opened a few temporary United Clubs, but that hasn’t solved the crowding issue. For more about this sweet-spot upgrade, check out my dedicated post here. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered. Waiting at my seat was a Saks branded pillow, plush blanket and bare-bones amenity kit. It contained a toothbrush, earplugs, thin eye mask, Sunday Riley lip balm and a postcard. The JetBlue Mint review has already published. Panasonic Wi-Fi was available for purchase. United knows that most people prefer flying on the 787-10 with the airline’s best Polaris biz seats, so finding award seats isn’t nearly as easy as it is on flights operated by the 757 or 777. Read on for what it was like just over a year later. A member of the Star Alliance, United flies non-stop to about 375 airports worldwide. Similarly, center seats alternate between being adjacent to each other and closer to the aisle. A full-flight pass cost $24.99, and although the internet needed to be reset once, speeds were impressive at 17.9 Mbps download and 1.53 Mbps upload. Cheese and crackers, sliced fruit and brownies were available too. This site does not include all credit card companies or all available credit card offers. Disclaimer: The responses below are not provided or commissioned by the bank advertiser. I love United’s new IFE software. I was first asked for my drink order, which was served alongside some warm mixed nuts. With Pay Yourself Back℠, your points are worth 25% more during the current offer when you redeem them for statement credits against existing purchases in select, rotating categories. Get 25% more value when you redeem for travel through Chase Ultimate Rewards®. The competition is especially fierce in business class. Seats are arranged in an alternating 1-2-1 configuration. After lunch, I dozed off but woke up 90 minutes before landing to the prearrival snack service. As a Premier 1K, I’ve had plenty of experience with United’s often unreliable Wi-Fi network. 2020 Apr;87(4):281-286. doi: 10.1007/s12098-020-03263-6. Though Polaris seats are essentially identical across the fleet, there are some reasons to choose one plane over another. Interestingly, there was a dedicated Global Services agent waiting at the front of the queue to welcome and escort those uber-elites onto the plane. I love the Polaris seat. Bear in mind that for the foreseeable future, service on board will be greatly reduced to lower the risk of contamination, and that the ground experience — with lounges closed or without food and amenities — will also be very different from what was available before the pandemic. Boy, how times have changed. This site does not include all credit card companies or all available credit card offers. Boarding the United 777 was so exciting. Yahoo Finance’s Brian Sozzi and Alexis Christoforous speak with Polaris CFO Mike Speetzen about how the company is faring amid COVID-19, as … There were signature create-your-own Ghirardelli sundaes with a choice of toppings, including walnuts, chocolate chips, whipped cream and maraschino cherries. See, EWR-LAX route offered twice-daily 787-10 service, 10-point upgrade from Premium Plus to Polaris, skip the airport lounge and head straight to the gate, Aeroplan buy points promo: Earn up to 80% bonus points, 5x points on gift cards, Airlines add new mask exemptions following federal mandate, Don’t forget about these offers! I’ve always slept great in the Polaris pod. A RED VENTURES COMPANY. Seat controls are located along the side of the plane and allow for adjustments using the fine-tuning knobs. The seat converts to a lie-flat bed and features plenty of personal … The transcontinental routes between New York and Los Angeles and San Francisco are among the busiest and most premium in the entire country. A flyer aboard a United Airlines flight who attempted to save a man dying from COVID-19 says the carrier offered a small credit for the “inconvenience.” The airline reportedly offered 32-year-old Tony Aldapa a $200 credit, which he called “a slap in the face.” After attempting CPR in the hopes of saving a man’s life […] You’ll be fed well in United’s transcontinental business class. For instance, the minicabin on the Boeing 787-8 offers the eight best Polaris seats in the fleet. They crowded the aisles, making deplaning one of the least safe elements of the flight experience. I selected the pasta, which was served all on one tray with foil and seals intact. Even so, that experience varies widely by carrier and the aircraft operating each route. Please view our advertising policy page for more information. US-based United Airlines (UA) is the world's largest airline when measured by the number of destinations served. In my opinion, the 787-10 — the biggest of the three Dreamliner models — is middle of the pack. It was prepared Asian style with white rice and bok choy, and doused in a delicious barbecue and soy glaze. United should definitely look to JetBlue Mint for inspiration for its future transcontinental amenity kits. The real disappointment, though, was the amenity kit. Plus earn up to $50 in statement credits towards grocery store purchases. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. A RED VENTURES COMPANY. There’s a postcard themed to a United destination, as well as an eye mask, toothbrush, lip balm and earplugs. Drink refills were proactive, and dishes were cleared just as they were finished. Terms apply to the offers listed on this page. If you’ve got PlusPoints to burn, now’s a great time to consider using them — especially since international travel is largely off-limits for the foreseeable future. I don’t love that there’s just one single (and large) biz cabin, although it didn’t feel as densely packed as the “High-J” Boeing 767. Earn 2x total points on up to $1,000 in grocery store purchases per month from November 1, 2020 to April 30, 2021. For an explanation of our Advertising Policy, visit this page. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. United hit a home run here with its four choices — garlic, pretzel, white and whole wheat. Most stores and restaurants were closed, so the majority of passengers were sitting by the gate. Flying United’s best domestic product was exhilarating. The harissa spice gave it an extra kick. There were just a handful of people checking in for United flights. Get unlimited deliveries with a $0 delivery fee and reduced service fees on eligible orders over $12 for a minimum of one year with DashPass, DoorDash's subscription service. After showing my boarding pass, I was promptly admitted to the Club. There are a variety of uses for these, but my favorite is the 10-point upgrade from Premium Plus to Polaris. The seat itself is incredibly comfortable. Related: How to determine if your flight is full. Is it best overall? After the meal, there was a snack basket available for those seated in Polaris. Service throughout the meal was very attentive. Unlike pre-pandemic, there was no menu available at the seat. We may receive compensation when you click on links to those products. I would like to subscribe to The Points Guy newsletters and special email promotions. There was plenty of inflight entertainment on the 15.4-inch HD screen. 2X points on dining at restaurants including eligible delivery services, takeout and dining out and travel & 1 point per dollar spent on all other purchases. According to the airlines’ site, the 787-10 is returning to transcon routes in June. Polaris Coronavirus Response. United’s best offering is its service on the Boeing 787-10 Dreamliner. There were plenty of agents roaming around in case you had issues checking in, but the kiosk worked as intended. Overall, the meal was about as good as I remember it from March pre-pandemic. I also appreciated that all food, except for dessert, was served on individual trays at each seat. Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. I figured that I’d be farthest from the galley and fewer passengers would walk by my seat. It consisted of a choice of turkey or hummus wraps, as well as a well-stocked snack basket. There was no choice of starter, but there were three entree options. The most noticeable difference was the dessert. If you choose the right flight, you don’t necessarily need to splurge for the extra space in Polaris. United Airlines Show More Show Less 2 of 10. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). This post contains references to products from one or more of our advertisers. Terms apply to the offers listed on this page. Get unlimited deliveries with a $0 delivery fee and reduced service fees on eligible orders over $12 for a minimum of one year with DashPass, DoorDash's subscription service. Either $5 or 5% of the amount of each transfer, whichever is greater. Fortunately, it didn’t take long for United to restore lie-flat service. I love the Polaris seat. Once airside, there were plenty of hand sanitizer stations located throughout the airport. I was given a laminated card showing my PreCheck status, allowing me to keep my shoes on and my laptop in my bag. The seat converts to a lie-flat bed and features plenty of personal space. After all, it’s likely one of the riskiest (and costliest) components of the inflight experience since flyers are allowed to take off their mask for eating and drinking. We hope this will help you choose once we’re all ready to start booking trips again. Once aboard, I found an already hectic cabin that only got busier since everyone boarded through Door 1L. Paramount Senior Living at Polaris is now hiring Certified Nursing Assistants (CNA) / Resident Care Aides (RCA) for the PACU (Intensive Care Unit). Each featured Sunday Riley hand cream and face mist, as well as Murchison-Hume Garment Groom. View our latest valuations here. In July 2020, we conducted the first-ever comprehensive review of the status of COVID-19 information in the United States and outlined how states and communities can increase transparency about risk of COVID-19 and accountability for progress through reporting on 15 essential indicators. The amenity kit has been through a few iterations though, and the latest version is a plastic pouch with a limited selection of goodies. Includes eligible pick-up and delivery services. However, UA is making an exception for premium transcons. The lounge’s food selection was about average for a domestic club. With Pay Yourself Back℠, your points are worth 25% more during the current offer when you redeem them for statement credits against existing purchases in select, rotating categories. We may receive compensation when you click on links to those products. A handful of airlines are blocking seats on every flight to promote social distancing. Unlike American Airlines, United doesn’t admit premium transcon flyers to its business-class-only Polaris Lounges. I found the bed very comfortable for a short nap. Well, the hard product is still the same — and that’s a great thing. Answer 1 of 34: Just noticed our SFO to LHR global first reservation now says Polaris First. Routes with "real" Polaris. Related: Why more lie-flat seats on United flights isn’t necessarily good news. The entire Economy Plus section had just one passenger. ALL RIGHTS RESERVED. There are four lavatories for business class, two at the front of the cabin and two just behind. Top-notch lie-flat seat; delicious food; attentive service throughout the meal. Additionally, I purposely chose to sit in the last row of the cabin in one of the single seats flush with the window. See, 7 ways the United Club experience has changed due to the pandemic, international travel is largely off-limits, The cheapest way to upgrade transcon United flights, legacy-United 757-200s with a 28-seat biz cabin, Why more lie-flat seats on United flights isn’t necessarily good news, adjustments to the meal and snack service, Here’s what food and drinks you can expect on your next flight, United improves onboard beverage service, trims Saks amenities, deplane passengers in a socially distant manner, The one major social distancing challenge I’d like to see airlines fix, Aeroplan buy points promo: Earn up to 80% bonus points, 5x points on gift cards, Airlines add new mask exemptions following federal mandate, Don’t forget about these offers! Airline opened a few hours before departure airfares could easily climb to above. No carts throughout the meal service has been trimmed, at least it ’ transcontinental! 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